ʼ Privacy Policy - kot_auto

Privacy Policy

Effective Date: [from 2024]

Information We Collect

We may collect the following types of personal and vehicle-related information:

  • Personal Information: Your name, phone number, email address, and other contact details.
  • Vehicle Information: Make, model, year, VIN (Vehicle Identification Number), and photos of vehicle condition or damage.
  • Service & Appointment Information: Details about the services requested or provided (e.g., paint repair, dent removal, body work).
  • Communication Records: Notes, messages, or emails exchanged during service inquiries or bookings.

How We Collect Information

We collect information:

  • When you visit us at our shop
  • When you contact us by phone, email, website or via Facebook
  • When you send us vehicle details or photos
  • Through online communications (e.g., messages on Facebook or email)

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
  • Provide services such as paint repair, dent removal, and body work
  • Communicate with you regarding your vehicle and our services
  • Maintain service records for internal use
  • Comply with applicable legal or regulatory obligations

Information Sharing

We do not sell, rent, or trade your personal information.

We do not share your information with third parties, except:

  • As required by law or legal process
  • With your explicit consent (e.g., for insurance communication, if applicable)

Data Security

We take reasonable steps to protect your information, including:

  • Secure physical storage of job orders and documents
  • Restricted access to digital records and communication history
  • Limited staff access based on role

Please note that while we use basic safeguards, no system is 100% secure. You share your information with us at your own risk.

Your Rights

You may request:

  • Access to the personal data we have about you
  • Corrections to inaccurate or incomplete information
  • Deletion of your personal data (where legally possible)

To make a request, contact us at kotautosolutions@gmail.com or call us at +1 480 944 0909.

Online Communication & Facebook

If you contact us through our Facebook page or Website:

(https://www.facebook.com/profile.php?id=61565497972813), please note that Facebook’s own privacy policy applies in addition to ours. We recommend reviewing Facebook’s and Website’s terms and privacy practices.

Changes to This Privacy Policy

We may update this policy from time to time. The most current version will always be available upon request or posted on our Facebook and Website pages.

Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

KOT LLC 
3018 N 71st St 
Scottsdale, AZ 85251, USA 
Phone: +1 480 944 0909
Email: kotautosales@gmail.com

kotautosales.com

Facebook: https://www.facebook.com/profile.php?id=61565497972813
Website: kotautosales.com